Shipping Policy
Free Worldwide Shipping: We offer free shipping on all orders worldwide — no minimum order required.
Order Processing Time: All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next working day. During sales or new collection launches, processing may take up to 5 business days.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| United Kingdom | 8–14 business days |
| Europe | 8–14 business days |
| Canada | 10–16 business days |
| Australia / NZ | 10–16 business days |
| Rest of World | 12–20 business days |
Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, carrier issues, or peak periods.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Use it to follow your shipment at any time.
Customs & Import Duties: International orders may be subject to customs fees, import duties, or local taxes upon arrival in your country. These charges are the buyer’s responsibility. We are not able to predict or cover these costs.
Lost or Delayed Packages: If your package has not arrived within the estimated window, please contact us at [email protected]. We will investigate with the carrier and do our best to resolve the issue quickly.
Incorrect Address: Please ensure your shipping address is correct before placing an order. We are not responsible for orders lost or delayed due to an incorrect address. If you spot an error, contact us immediately — we can update addresses before dispatch only.